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Terms of Use

Effective from 20 November 2023  |  Last reviewed: January 2026

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1. About these terms and who we are

These Terms of Use govern your access to and use of the website accessible at www.shoplittleindia.co.uk (the "Site"), published and operated by Treasure & Trove Ltd, trading as Little India Treasures.

Registered company name Treasure & Trove Ltd
Trading as Little India Treasures
Company number 15294111
Registered address 82A James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DE, United Kingdom
Email treasures@shoplittleindia.co.uk
Telephone +44 (0) 739 790 1320

References to "we", "us", or "our" are references to Treasure & Trove Ltd. References to "you" or "your" are references to the person accessing or using the Site.

These Terms of Use govern your use of the Site only. They do not govern the purchase of products from the Site — purchases are governed by our Conditions of Sale, which you should read carefully before placing an order. These Terms of Use should be read alongside our Privacy Policy, Cookie Policy, and Legal Notice, all of which form part of the framework governing your relationship with us.

2. Acceptance of these terms

By accessing or using the Site in any way — including browsing, creating an account, subscribing to our newsletter, or making a purchase — you confirm that you have read, understood, and agreed to be bound by these Terms of Use, together with all documents referred to within them.

If you do not agree to these Terms of Use, you must not access or use the Site.

We grant you a limited, revocable, non-exclusive, and non-transferable licence to access and make personal use of the Site, subject to these Terms of Use. This licence does not include the right to modify, copy, distribute, commercially exploit, or create derivative works from any part of the Site or its content.

You must be at least 16 years of age to use this Site. If you are under 16, you must have the consent of a parent or legal guardian before using the Site or submitting any personal data to us.

3. Your account

You may browse the Site without registering an account. To place an order, save your preferences, or access personalised features, you will be invited to create a customer account.

When creating an account, you agree to provide accurate, complete, and up-to-date information and to keep it updated throughout the life of your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not share your account details with any third party.

If you become aware of any unauthorised access to or use of your account, you must notify us immediately at treasures@shoplittleindia.co.uk. We will not be liable for any loss or damage arising from unauthorised use of your account where you have failed to notify us promptly.

We reserve the right to suspend or terminate any account at our discretion, including where we have reasonable grounds to believe that you have breached these Terms of Use, provided false information, or engaged in conduct harmful to the Site, other users, or our brand.

4. Permitted use of the Site

The Site is made available for your personal, non-commercial use only. You may access and browse the Site, view and download content for personal reference, and use the Site's features — including account creation, purchasing, and newsletter subscription — in accordance with these Terms of Use.

You may print or save a single copy of any page from the Site for your own personal, non-commercial reference, provided that you do not modify the content and that all copyright, trade mark, and other proprietary notices are kept intact.

Any use of the Site beyond what is expressly permitted under these Terms of Use requires our prior written authorisation. Requests may be directed to treasures@shoplittleindia.co.uk.

You are responsible for ensuring that your use of the Site complies with all applicable laws in your country of residence. Access to certain content or features of the Site may not be lawful in all jurisdictions — if you are accessing the Site from outside the United Kingdom, you do so at your own initiative and are responsible for compliance with local laws.

5. Prohibited conduct

When using the Site, you agree that you will not:

  • Use the Site for any unlawful, fraudulent, or deceptive purpose, or in any way that violates applicable law or regulation
  • Use the Site for any commercial purpose, including reselling products purchased through the Site or using our content or branding for commercial gain, without our prior written consent
  • Reproduce, copy, distribute, publish, transmit, modify, or create derivative works from any content on the Site without our express written authorisation
  • Use any automated tools, bots, scrapers, crawlers, or data extraction software to access, monitor, copy, or index any part of the Site or its content
  • Attempt to gain unauthorised access to any part of the Site, its underlying systems, or any servers, networks, or databases connected to it
  • Introduce or attempt to introduce any virus, malware, spyware, ransomware, or other harmful or disruptive code to the Site
  • Impersonate or attempt to impersonate Treasure & Trove Ltd, Little India Treasures, any of our staff, another user, or any other person or entity
  • Collect, harvest, or store personal data about other users of the Site without their knowledge and consent
  • Send unsolicited communications (including spam) to any person using contact details obtained through the Site
  • Use the Site in any way that could damage, disable, overburden, or impair it, or interfere with the experience of other users
  • Frame, mirror, or otherwise incorporate any part of the Site within another website or digital platform without our prior written consent
  • Circumvent or attempt to circumvent any security, access control, or technical protection measure on the Site
  • Post, upload, or transmit any content that is unlawful, defamatory, harassing, obscene, offensive, or that infringes the rights of any third party
  • Use the Site in any way that could bring Little India Treasures, Treasure & Trove Ltd, or our artisan partners into disrepute

Any breach of this section may result in immediate suspension or termination of your access to the Site, and may be reported to relevant law enforcement or regulatory authorities. We reserve the right to pursue all available legal remedies in the event of a breach.

6. Intellectual property

6.1 Our intellectual property

The entire content of the Site — including all text, product descriptions, editorial copy, photography, illustrations, graphics, brand identity, logos, colour palettes, typefaces, videos, audio, and data compilations — is the exclusive property of Treasure & Trove Ltd or is used under licence. All such content is protected by copyright, trade mark rights, design rights, database rights, and all other intellectual property rights subsisting under the laws of England and Wales and equivalent international legislation.

"Little India Treasures" is a registered trade mark of Treasure & Trove Ltd (UK Trade Mark No. UK00004140123). All rights in that mark and all other marks, names, and logos associated with our brand are reserved. Nothing on the Site grants any right or licence to use any of our trade marks, brand names, or logos without our prior written consent.

6.2 Permitted use of our content

You may access and view content on the Site for your personal, non-commercial use. You may print or save single copies of individual pages for personal reference only, provided all proprietary notices remain intact and no modification is made. Any other reproduction, distribution, transmission, publication, display, or commercial exploitation of our content — in whole or in part — is strictly prohibited without our prior written authorisation.

6.3 Infringement

Any unauthorised use of our intellectual property may constitute an infringement of our rights and may give rise to civil and criminal liability. We actively monitor and enforce our rights, and any known infringement will be pursued through our appointed legal representatives. If you believe that content on the Site infringes your intellectual property rights, please contact us at treasures@shoplittleindia.co.uk.

6.4 Third-party intellectual property

Where the Site contains or references content owned by third parties, such content remains the intellectual property of the respective third-party owner. Nothing on the Site grants any licence to use such third-party content.

7. User-generated content and reviews

From time to time, we may invite you to submit product reviews, comments, or other content through the Site ("User Content"). We may also invite you to share photographs or videos of our products via social media, which we may seek permission to feature on our own channels.

Where you submit User Content, you confirm that:

  • You are the sole author or owner of that content, or you have all necessary rights and permissions to submit it
  • The content is accurate, not misleading, and does not infringe the rights of any third party
  • The content does not contain any virus, malware, or harmful material
  • The content is not unlawful, defamatory, obscene, offensive, or otherwise objectionable

By submitting User Content, you grant Treasure & Trove Ltd a non-exclusive, worldwide, royalty-free, irrevocable licence to use, reproduce, adapt, publish, and distribute that content across our own marketing channels — including the Site, email, social media, and printed materials — for the purposes of promoting our products and brand. We will always credit your social media handle where content is used in that context. This licence does not affect your ownership of the content.

We reserve the right to remove, edit, or decline to publish any User Content at our sole discretion, without notice or liability to you. We are not responsible for the accuracy or reliability of any User Content posted on the Site, and it does not represent our views.

8. Third-party links and content

The Site may contain links to third-party websites, platforms, or content that are not owned or controlled by us. Such links are provided for your convenience only and do not constitute an endorsement by us of those sites, their content, or any products or services offered through them.

We have no control over the content, privacy practices, or terms of any third-party website, and we accept no responsibility or liability for them. We encourage you to read the terms and privacy policies of any third-party website you visit via a link from our Site.

You may link to the homepage of the Site from your own website or social media, provided that you do so in a way that is fair and legal, does not damage or take advantage of our reputation, and does not suggest any form of association, approval, or endorsement by us unless expressly agreed in writing. Framing of the Site or any of its pages within another website is strictly prohibited. We reserve the right to withdraw linking permission at any time without notice.

The Site may also display content from third-party social media platforms. Such content is governed by the terms and privacy policies of the respective platform, and we accept no responsibility for it.

9. Disclaimer and limitation of liability

9.1 Site provided "as is"

The Site and its content are provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied. While we take care to ensure that the information on the Site is accurate and up to date, we make no representation or warranty as to the accuracy, completeness, or fitness for purpose of any content. Due to the handcrafted and artisanal nature of our products, minor variations in colour, texture, pattern, and dimensions are inherent characteristics and not defects — product imagery is indicative only.

9.2 Limitation of liability

To the fullest extent permitted by applicable law, Treasure & Trove Ltd shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of, or inability to use, the Site or its content. This includes, without limitation:

  • Loss of profits, revenue, business, or anticipated savings
  • Loss of data or goodwill
  • Any damage to your device, software, or data resulting from viruses, malicious code, or other harmful material transmitted through the Site or any linked website
  • Any inaccuracy or omission in the content of the Site

9.3 What we do not exclude

Nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter for which liability cannot be excluded or limited by law. Nothing in these Terms of Use affects your statutory rights as a consumer under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.

For any liability arising from the purchase of products from the Site, please refer to our Conditions of Sale.

10. Availability of the Site

We aim to keep the Site available at all times, but we do not guarantee uninterrupted or error-free access. The Site may be temporarily unavailable from time to time due to maintenance, technical issues, hosting disruptions, or circumstances beyond our control. We reserve the right to suspend, withdraw, or restrict access to all or any part of the Site at any time, with or without notice.

We will not be liable for any inconvenience, loss, or damage arising from the Site being unavailable, whether temporarily or permanently. We recommend that you do not rely solely on the Site for time-sensitive matters.

The Site is hosted by Shopify. Any disruption to Shopify's platform or infrastructure may affect the availability of the Site and is outside our direct control.

11. Promotions, competitions and discount codes

From time to time, we may run promotional offers, competitions, or discount codes through the Site, by email, or via our social media channels. The following general rules apply to all such activities unless specific terms state otherwise:

Discount codes

  • Discount codes must be entered at checkout before your order is placed — we are unable to apply codes retrospectively
  • Only one discount code may be used per order
  • Discount codes cannot be used in conjunction with any other offer, promotion, or sale
  • Discount codes apply to full-price items only, unless expressly stated otherwise. Sale items, gift cards, and delivery charges are excluded unless specifically stated
  • Each discount code may have a minimum spend requirement, an expiry date, or a maximum number of uses. Any such restrictions will be stated in the communication through which the code is issued
  • Discount codes have no cash value and cannot be exchanged for cash
  • We reserve the right to suspend, amend, or withdraw any discount code at any time without prior notice

Competitions

  • Competitions are open to UK residents aged 18 or over, unless otherwise stated
  • Employees of Treasure & Trove Ltd and their immediate families are not eligible to enter
  • Competition prizes have no cash alternative and are non-transferable
  • Winners will be selected at random or by a judging panel, as stated in the specific competition terms, and will be notified by the contact details provided at entry
  • If a winner cannot be contacted or fails to claim their prize within 14 days of notification, we reserve the right to redraw and select a replacement winner
  • Competitions are not sponsored, endorsed, or administered by any social media platform

Specific terms and conditions may apply to individual promotions or competitions and will be published at the time of the relevant promotion. Where specific terms conflict with these general rules, the specific terms prevail.

12. Newsletter and marketing preferences

You may subscribe to our newsletter and marketing communications at any time via the Site, at checkout, or by contacting us directly. By subscribing, you consent to receiving emails from us about new arrivals, seasonal collections, artisan stories, exclusive offers, and brand news.

You may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us at treasures@shoplittleindia.co.uk. Unsubscribing from marketing communications will not affect the receipt of transactional emails relating to any orders you have placed.

Full details of how we use your data for marketing purposes — including the lawful basis for processing and your rights — are set out in our Privacy Policy.

13. Wholesale and trade accounts

We welcome applications from retailers, interior designers, and trade buyers who wish to stock or specify Little India Treasures products. Trade and wholesale accounts are subject to a separate application process and are governed by our Trade Terms and Conditions, which will be provided upon approval of your application.

To enquire about a wholesale or trade account, please contact us at treasures@shoplittleindia.co.uk. We reserve the right to accept or decline any application at our sole discretion, and to withdraw trade account status at any time where these terms or our Trade Terms and Conditions are not met.

Purchasing products through the Site for the purpose of commercial resale without an approved trade account is not permitted. We reserve the right to cancel any order we reasonably believe to have been placed for commercial resale purposes outside of an approved trade arrangement.

14. Amendments to these terms

We reserve the right to amend, update, or replace these Terms of Use at any time at our sole discretion. Any changes will take effect from the date of publication on the Site, and the "Last reviewed" date at the top of this page will be updated accordingly.

Where changes are material, we will take reasonable steps to bring them to your attention — for example, by publishing a notice on the Site or by email. Your continued use of the Site following any amendments constitutes your acceptance of the updated Terms of Use. We encourage you to review these Terms of Use periodically.

The Terms of Use in force at the time of your use of the Site are those that apply to you. For purchases, the Conditions of Sale in force at the time of your order are those that apply to that transaction.

15. Governing law and jurisdiction

These Terms of Use, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

Subject to the paragraph below, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use or your use of the Site.

If you are a consumer resident in Scotland, Northern Ireland, or the European Union, you retain the right to bring proceedings in the courts of your country or region of residence, and nothing in these Terms of Use deprives you of the benefit of any mandatory consumer rights or protections afforded to you by the laws of that jurisdiction.

EU consumers may also use the EU Online Dispute Resolution platform to resolve disputes: https://ec.europa.eu/consumers/odr.

16. Contact us

If you have any questions about these Terms of Use, wish to report a concern, or need to reach us for any other reason, please get in touch:

Email treasures@shoplittleindia.co.uk
Telephone +44 (0) 739 790 1320 (Monday–Friday, 09:00–17:00 GMT)
Post Treasure & Trove Ltd, 82A James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DE, United Kingdom

These Terms of Use should be read alongside our Legal Notice, Privacy Policy, Cookie Policy, and Conditions of Sale, all of which are accessible from the footer of every page of the Site.